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Problem-solver. Troubleshooter. Are you ready?

Our wired workplaces need skilled people to help keep critical IT systems running. That’s why the BLS projects a 10% growth in computer support specialist jobs through 2026. It’s a great job for the long haul, and our information technology associate degree program prepares you with real-world skills to compete for them. When you graduate, you’ll be Day 1 Ready in less than 17 months*. Day 1 Ready means having the skills, knowledge, and confidence to perform on Day 1 of a new IT job.

You’ll learn from real IT pros, who guide you in hands-on exercises. They’ll give you the technical knowledge you need, plus job-centered skills—good communication and professionalism—that help you stand out. First things first: You’ll build your own computer from scratch. It’s the perfect introduction to repairing equipment. You’ll encounter simulated workplace drills, practicing real problem-solving situations. Everything in this program prepares you for jobs in a variety of organizations, from offices to call center support to helpdesks.

The information technology degree goes beyond basic instruction. Our personalized career services focus on all aspects of career readiness, from finding the right jobs to resume building to interview prep—help and support you won’t get with most information technology associate degrees. We are always in touch with potential employers and may be able to help connect you to real opportunities. If you are ready for the challenge, we’ll work with you to get you Day 1 Ready.

*Based on successful, full-time enrollment

Fast Facts

Next Start Date
November 15

Course Length: 17 Months *
Class Hours:
Lab Hours:
Clinical Hours:

* Based on successful, full time enrollment

Career Opportunities for Graduates

Graduates will leave the program with the hands-on experience, customer service skills, and A+ & Net+ certifications expected by today’s employers.

Potential Job Titles: Help Desk Analyst, Customer Support Representative, Technical Support Specialist, Field Service Technician.

Why Vista College?

The Right Skills for Real Jobs

Vista College designs its technology programs around the real skills that employers seek, getting you Day 1 Ready for jobs that are hiring today.

Course Title Credits
Computer Hardware Essentials 6.5
Computer Software Essentials * 6.5
Windows Fundamentals 6.5
Introduction to Networking * 6.5
Network Security Fundamentals * 6.5
Network Analysis and Design * 6.5
Server Administration * 6.5
Enterprise Routing and Switching * 6.5
Client Network Implementation * 6.5
Windows Server Security * 6.5
Information Technology Externship * 6.5
Introduction to College Mathematics 9
Introduction to Computer Science 4.5
Introduction to Psychology 4.5
English Composition I 4.5
English Composition II * 4.5

Computer Hardware Essentials


In Computer Hardware Essentials, the student will develop a working knowledge of the parts of a computer utilizing a hands-on approach to the material. The course covers computer components, installation, configurations, maintenance and troubleshooting of computer hardware, peripherals, and laptops. Computer safety will also be discussed. Upon the completion of IT100 and IT101, students will be eligible to sit for and obtain CompTIA A+ certification.

6.5 credits
45 theory hours
45 lab hours

Computer Software Essentials


In Computer Software Essentials, the student will learn the fundamental concepts and gain the hands-on, real world experience necessary to support software, operating systems, basic security, and virtual aspects of computer maintenance and repair. The student will also learn and apply proper troubleshooting theory and procedure. Upon the completion of IT101 and IT100, students will be eligible to sit for and obtain CompTIA A+ certification.

6.5 credits
45 theory hours
45 lab hours

Windows Fundamentals


In Windows Fundamentals, the student will be instructed in the key features of Windows operating systems. The goal is for each student to develop a working knowledge of management of a Windows OS, and its file systems, directories, and interfaces. Troubleshooting, customization, deployment, monitoring, and task management will also be covered.

6.5 credits
45 theory hours
45 lab hours

Introduction to Networking


Introduction to Networking course is based on the CompTIA Network+ and portions of the Cisco Certified Network Administrator (CCNA) certification exams. The course provides an introduction to networking and the Internet using tools and hardware commonly found in home and small business environments. The goal is to teach fundamental concepts and provide the hands- on, real world experience necessary to understand and support basic network infrastructure and devices. Additionally, the course covers all physical aspects of installing network system components and cabling. Upon the completion of IT103 AND IT105 the student will be eligible to sit for and obtain CompTIA Network+ certification.

6.5 credits
45 theory hours
45 lab hours

Network Security Fundamentals


In Network Security Fundamentals, the student will learn about security components, protocols, common vulnerabilities and defenses, and virtualization, as well as topics of increasing importance in the industry as a whole. Data and host security, as well as wireless security components will be covered. The student will plan, administer, and evaluate workstation and network security as a part of the course.

6.5 credits
45 theory hours
45 lab hours

Network Analysis and Design


Network Analysis and Design expands upon the concepts presented in IT103 by delving into more advanced networking topics including routing and remote access, addressing, and security. Network monitoring and troubleshooting are taught in context. This course prepares the student with the skills necessary to support a small to medium sized business or ISP. By the end of the course, the student will be prepared to sit for the CompTIA Network+ certification exam. Elements of this course map to portions of the Cisco Certified Network Administrator (CCNA) certification.

6.5 credits
45 theory hours
45 lab hours

Server Administration


In the Server Administration course the student will learn configuring, managing, and troubleshooting networking features and services in a Windows Server environment. The goal of the course is for the student to gain knowledge of server networking, Domain Name Systems, Active Directory, and other services associated with Windows Server network infrastructure. By the end of the course, the student will complete a server virtualization setup.

6.5 credits
45 theory hours
45 lab hours

Enterprise Routing and Switching


Enterprise Routing and Switching familiarizes the student with the equipment, applications, and protocols installed in enterprise networks. The course also introduces advanced routing protocols such as Enhanced Interior Gateway Routing Protocol (EIGRP) and Open Shortest Path First (OSPF) Protocol. The student will complete a variety of hands-on exercises, including configuration, installation, and troubleshooting. Elements of this course map to portions of the Cisco Certified Network Administrator (CCNA) certification.

6.5 credits
45 theory hours
45 lab hours

Client Network Implementation


This course focuses on implementation and management of client networks. Topics include types of client networks; installing, configuring, and monitoring a network infrastructure; routing and switching aspects of networks; and Internet protocols. Upon completion of this course, students will be eligible to sit for the Cisco Certified Network Administrator (CCNA) Routing and Switching certification exam.

6.5 credits
45 theory hours
45 lab hours

Windows Server Security


In the Windows Server Security class the student will develop an advanced working knowledge of Windows Server security features, policies, and settings. The student will design, deploy, manage, and troubleshoot security policies, software updates, patches to operating systems, applications, and Public Key Infrastructure. Planning and configuration of wireless networks, Active Directory, encryption, and SSL certificates will be covered.

6.5 credits
45 theory hours
45 lab hours

Information Technology Externship


The Externship will be a culminating activity that provides a way for the student to demonstrate the working knowledge and skills they acquired during their academic experience with Vista College along with the research, communication and technology skills relevant to today’s work environment. Students nearing the end of their program will complete a reflective portfolio, a resume that integrates and demonstrates what they have learned, and 180 hours of externship.

6.5 credits
5 theory hours
180 externship hours

Introduction to College Mathematics


Introduction to College Mathematics covers basic math topics such as solving for whole numbers and equations, understanding proper and improper fractions, converting decimals and figuring percentages. Other topics covered include calculating simple interest, annuities, loan amortization, checkbook reconciliation, and business statistical problems such as mean, median and mode.

9 credits
90 theory hours

Introduction to Computer Science


This course introduces various information and communications technologies and explains how information systems are used to solve problems.

4.5 credits
45 theory hours

Introduction to Psychology


This course includes the study of the theories and concepts of psychology including the scope of psychology, biological foundations and the brain, sensation, perception, motivation, personality, learning/memory, emotion, states of consciousness, personality theories, cognition, life-span development, and applied psychology.

4.5 credits
45 theory hours

English Composition I


This course introduces students to critical reading and writing, research techniques, citation and documentation formats, as well as the use of correct grammar and sentence structure to communicate effectively.

4.5 credits
45 theory hours

English Composition II


This course builds on the skills learned in English Composition I. It develops written communication skills with an emphasis on the use of the writing process, the analysis of readings, and the practice of writing for personal and professional applications.

4.5 credits
45 theory hours

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