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Before the exam room, before you get your blood pressure checked or speak with the doctor, your first experience with a healthcare facility is usually with the front office staff. Medical administrative assistants are often the first interaction for patients in clinics, doctors’ offices, hospitals, and a wide range of other medical organizations. They help people make appointments; set up and process payments; transfer lab results; and ensure patient records are organized, secure, and up-to-date.

Vista College offers an accredited evidence-based Medical Administrative Assistant diploma program that’s grounded in the skills you need to be Day 1 Ready in your new job. You will learn a variety of administrative skills, including billing and insurance, healthcare electronic records, diagnostic and procedural coding, and medical office technology. We also reinforce the “soft” skills of being a medical office assistant, as well, by emphasizing customer service, critical thinking, and proper communication throughout the program.

Our program helps you get ready to sit for the Certified Medical Administrative Assistant (CMAA) national certification exam, allowing you to take advantage of an in-demand, fast-growing field. At Vista College, we invest in your educational journey from the moment you step into our classrooms, including test prep, resume building, career success tips, and interview practice. Become the new face of healthcare — talk to Vista College today.

What You’ll Learn

In our Online Plus Medical Administrative Assistant program, you’ll learn foundational knowledge, like anatomy and physiology and medical terminology, and pair that with technical skills that include coding, computer applications, appointment booking, paperwork processing, and more. You’ll also have the opportunity to apply what you’ve learned in an externship course that will give you experience in a real-world healthcare setting.

Fast Facts

Course Length: 11 Months *
Class Hours:
Lab Hours:
Clinical Hours:


Course is offered in an Online Plus learning format.

Please select a campus

El Paso, TX
Online Plus
* Based on successful, full time enrollment

Vista College’s Medical Administrative Assistant Diploma (Distance Education) program uses an Online Plus learning model that offers you a full range of flexibility and accessibility to accommodate your busy life, while enabling live interaction with your instructors and classmates. Online Plus programs are made up of fully online courses that can be accessed from anywhere, unlike other learning models that have some on-campus requirements. Programs include both live, real-time remote instruction with your teachers and classmates and independent learning activities that can be completed on your own time, depending on your schedule.
Online Plus Learning Model
Most of your labs will also be completed online, utilizing digital tools that enable you to gain real-world experience. All of this is facilitated by our Canvas learning management system, which provides our students with access to all of the course materials and information they need to advance their education.

Ground Campus Learning Models

Traditional Blended
(On-Campus and Online)
Online Plus
Location/ Content Delivery Method Traditional face-to-face on-campus theory and lab instruction. Combination of on-campus and online. Online courses that may be accessed from anywhere.
Meeting Times Classes take place on scheduled days and times. Portions of the course are live real-time virtual instruction with other students at specific days/times. Other portions are independent activities that may be completed at any time each week. Most laboratory portions of the course must be completed at the campus. Portions of the course are live real-time remote instruction with other students at specific days/times. Other portions are independent activities that may be completed at any time each week. Most laboratory segments are completed online.
Labs On-campus labs allow for hands-on learning with experienced instructors and your peers. On-campus labs allow for hands-on learning with experienced instructors and your peers. Most practice labs are completed online, enabling real-world experience.
(Healthcare programs only)
Students are required to complete an externship in an applicable healthcare workplace environment.
Canvas Learning Management System The Canvas LMS provides students 24/7 access to all course materials and information. Students will access assignments as well as submit work through Canvas. Students will also be able to view course schedules, access grades, and have student-to-student or student-to-teacher conversations.

Blended Learning FAQs

What kind of program structure can I expect from a blended learning model?
All of our blended learning courses are 90 hours, taught over five weeks. Each one consists of
What is the online course structure?
Vista uses the online learning management system Canvas, which is where you’ll access all your blended learning course content and links to any other information or software you need. You’ll utilize McGraw Hill’s Connect software to complete activities and assignments. For online, real-time lectures, we utilize Zoom, which allows you to see your instructors, view any shared visuals and classroom materials, and break into small groups to interact with others for group projects and discussions.
Will I need to attend at specific times in a blended learning program?
Yes, some components of both our online and on-campus hybrid courses have some set times you’ll need to attend. These include:
Components Distance Education – Blended Schedule
Theory 4 hours per week - 2 hours twice weekly Synchronous/Scheduled in Zoom
Lab 9 hours per week - 4.5 hours twice weekly Synchronous/Scheduled
Independent Student Learning Activities 5 hours per week - Work time determined by the student outside of class time, Monday – Friday at 4:00 p.m. (CT) Asynchronous/Unscheduled
Total Weekly Attendance 18 hours
Attendance is expected and recorded for each hour.
How will I interact with my instructors
The great thing about Zoom is it implements a lot of the features of a classroom. Multiple users are able to interact at the same time, you’ll be able to ask questions and participate in discussions, and there’s also a chat feature where you can interact with your blended learning course instructors and classmates. Your instructor may even use a feature that allows for small breakout groups of students.
What kind of equipment will I need for the blended learning program?
Mostly, you’ll need Internet access in order to connect to the online components of your hybrid courses. We provide new students with a Chromebook so you’ll be assured of having a working laptop with a microphone and a webcam. This will allow you to access the Canvas Learning Management System, Zoom, and any other course materials. We make it a priority to provide you with all software and ebooks required for the program.
Will I be able to get tutoring if I need it?
Absolutely. Vista’s blended learning model still gives you access to our valuable support services. You’ll be able to connect with your instructors for online tutoring, either as an individual or in small groups, through Zoom or telephone.

Career Opportunities for Graduates

Graduates of our Medical Administrative Assistant diploma program can sit for the CMAA certification and seek out entry-level opportunities in doctors’ offices, hospitals, clinics, urgent cares, long-term care facilities, and more. Certification requirements for these positions may vary.

Potential Job Titles: Medical Administrative Assistant, Medical Office Assistant, Medical Secretary, Customer Service Representative

Course Title Credits
Medical Terminology 6.5
Anatomy & Physiology 6.5
Computer Applications 6.5
Introduction to Medical Administrative Assistant -
Electronic Healthcare Records * -
Diagnostic Coding * 6.5
Procedural Coding * 6.5
Medical Billing and Coding Externship * 6.5

Medical Terminology


This course introduces students to the medical terminology, symbols, and application of the language of the medical and healthcare fields. Terms are covered as they relate to body structure, function, and disease, with the main focus being placed on the medical vocabulary and construction of terms using word roots, prefixes, and suffixes. This course is taught via distanceeducation.

6.5 credits
45 theory hours
45 lab hours

Anatomy & Physiology


Upon completion of the course students will have acquired an overview of the anatomical structures and physiology of the human body. Each body system is discussed in terms of major anatomical structures and functions including how each system participates in homeostasis of the body. In addition, the course covers selected major pathologies, diagnostic procedures, and treatment methods. This course is taught via distance education

6.5 credits
45 theory hours
45 lab hours

Computer Applications


This course focuses on Microsoft® Office applications. Topics include business documents, tables, graphics, and templates; spreadsheets, worksheets, and data; using formulas and functions; charts and tables; databases and tables; data relationships and queries; creating, editing, and delivering presentations. This course also provides keyboarding practice and introduces 10-Key. In this course, 100% of the theory hours may be taught online. Labs in this course may be taught 100% online.

6.5 credits
45 theory hours
45 lab hours

Introduction to Medical Administrative Assistant


Electronic Healthcare Records


Diagnostic Coding


6.5 credits
45 theory hours
45 lab hours

Procedural Coding


6.5 credits
45 theory hours
45 lab hours

Medical Billing and Coding Externship


Students learn from hands-on experience in medical administrative duties. Students are required to complete 180 hours of supervised training in the administrative aspects of a physician’s office, clinic, insurance office, or hospital setting. This course gives students the ability to obtain work experience and become familiar with all aspects and duties of a medical insurance billing and coding representative

6.5 credits
10 theory hours
170 externship hours

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