Common Searches

Equip yourself for jobs in a growing healthcare industry.

The healthcare industry is growing fast—the Bureau of Labor Statistics projects a growth of 2.4 million jobs from 2016–2026. This means increasing demand for good front-office jobs, including medical administrative assistants. We’ve responded with an online medical administrative assistant program designed to get you Day 1 Ready for medical administrative assistant jobs. Day 1 Ready means having the knowledge, the confidence, and the skills to perform on Day 1 of a new job.

At Vista College’s online campus, you’ll pursue a wide-ranging evidence-based program. We’ve built our online associate degree based on career results. Learn the basics of anatomy and physiology, so you can speak the language. Get familiar with the software medical practices use, from calendar tools to insurance billing forms. You’ll understand expectations of the role—the office culture and day-to-day challenges. Take your courses on virtually any device, on your time, making it possible to continue working while you complete your degree. You’ll have access to instructors with years of professional experience.

Graduates emerge ready to take the CMAA national certification exam—the final step before seeking a job. We here to support you through the home stretch, including test prep—help you won’t find with most medical office degree programs. And, because career preparation goes beyond classes and exams, our personalized career services focus on all aspects of career readiness, from finding the right jobs to resume building to interview prep. Talk to us about your goals. If you are ready for the challenge, we’ll help you get Day 1 Ready for a new job.

What You’ll Learn

Medical Administrative Assistant students will learn patient relations skills, medical terminology, how to read and handle medical records, basic front-office duties and much more. This program is designed to teach students foundational medical and administrative functions, concepts and theories to prepare students for entry-level employment in medical office positions.

Fast Facts

Next Start Date
November 15

Course Length: 18 Months *
Class Hours:
Lab Hours:
Clinical Hours:

Campus: Online
* Based on successful, full time enrollment

Career Opportunities

Graduates of our medical administrative assistant program may seek employment in entry-level healthcare office positions.

Potential Job Titles: Medical Secretary, Customer Service Representative, Office Assistant

Why Online?

The Right Skills for Real Jobs

The online campus at Vista College designs its healthcare programs around the real skills that employers seek, getting you Day 1 Ready for jobs that are hiring today.

Course Title Credits
Medical Terminology 4.5
Medical Billing and Insurance * 4.5
Customer Service in Healthcare * 4.5
Introduction to Healthcare Systems * 4.5
Introduction to Healthcare Communications * 4.5
Foundations of Medical Administration * 4.5
Healthcare Electronic Records * 4.5
Patient Relations * 4.5
MAA Capstone Review * 4.5
Anatomy, Physiology, & Pathophysiology * 4.5
Medical Law and Ethics * 4.5
Computer Fundamentals 4.5
Professional Strategies 4.5
Office Technology for Healthcare Assistants * 4.5
Career Strategies 4.5
Composition I 4.5
College Math 4.5
Psychology 4.5
Introduction to Environmental Science 4.5
Speech Communications 4.5

Medical Terminology


This course focuses on learning basic medical terminology through the study of root words, prefixes, and suffixes. Emphasis is placed on correct pronunciation, correct spelling, and the correct use of medical terms.

4.5 credits
45 theory hours

Medical Billing and Insurance


This course focuses on the tasks and the responsibilities of the medical biller and includes types of insurance, Medicare, Medicaid, worker’s compensation, and private insurance. Emphasis is placed on HIPAA, coding ethics, abuse, and fraud as they relate to medical billers.

4.5 credits
40 theory hours
15 lab hours

Customer Service in Healthcare


In this course, students will practice and develop skills in professionalism specific to the healthcare field. Topics covered in this course include the psychology of patients, customer service in a diverse world, listening skills and effective communication techniques. Students will understand the factors that influence the perceptions of internal and external customers, and will be able to identify methods for practicing effective customer service in medical environments including applying knowledge in confidentiality and health information privacy.

4.5 credits
45 theory hours

Introduction to Healthcare Systems


This course provides an introduction to health care delivery in the United States through an evaluation of systems and theory. Topics of study include the types of professionals employed in health care, the institutions that provide services across the care continuum, and the effects of internal and external environments on the health care delivery system. Developments in the evolution of healthcare in the U.S. and changes in the current healthcare environment will also be examined.

4.5 credits
45 theory hours

Introduction to Healthcare Communications


This course focuses on the study and practice of communication as it relates to health professionals and patient outcomes. Topics include provider-patient interaction, team communication, and the diffusion of health information through public health campaigns. Students learn the basics of clear, purposeful, and compassionate communication across multiple channels to reduce errors and provide better health care delivery.

4.5 credits
45 theory hours

Foundations of Medical Administration


This course will explore the scope and dynamics of a career in medical administration and the skills necessary to be successful both in the Medical Administrative Assistant program and the profession. This course will emphasize professionalism, communication, and medical terminology. The importance of maintaining patient privacy and handling patient situations ethically and professionally will be developed. Students will experience an overview of medical assisting as a career, analyze job responsibilities of a medical assistant including patient interaction, communication, scheduling, and maintaining accurate patient records. Processing insurance claims is described, and students examine various bookkeeping systems. The importance of taking inventory is discussed, as well as the steps in making a purchasing decision. Students also explore specialized options for an administrative medical assistant.

4.5 credits
45 theory hours

Healthcare Electronic Records


Students in this course are exposed to the administrative tasks that occur in the front office of a healthcare facility. Topics covered include telephone skills, applications of the electronic health record (EHR), and creating and maintaining medical records

4.5 credits
45 theory hours

Patient Relations


Understanding patient relations is essential for any allied health professional. In this course, students will explore a variety of sociological aspects of the medical field as they relate to health and illness, disparities in healthcare, and communication with patients, family, and other health care professionals. An additional emphasis will be placed on patient rights and responsibilities (HIPAA) and provider responsibilities (HIPAA).

4.5 credits
45 theory hours

MAA Capstone Review


This course contains a comprehensive review of the roles and the responsibilities of a medical administrative assistant in order to prepare students for their certification exam. Emphasis is placed on demonstrating competency related to scheduling, patient intake, office logistics, compliance, patient education, general office policies & procedures, and basic medical terminology.

4.5 credits
25 theory hours
40 lab hours

Anatomy, Physiology, & Pathophysiology


This course provides a basic overview of anatomy and physiology, with an emphasis on structure and function of the human body, to include an overview of all body systems.

4.5 credits
45 theory hours

Medical Law and Ethics


This course will provide students with an overview of the United States legal system and court process with emphasis on legal and ethical issues within the healthcare environment. Topics covered include fraud and abuse, patient privacy and confidentiality, and professional practice law and ethics.

4.5 credits
45 theory hours

Computer Fundamentals


This course provides students with an overview of computer fundamentals including an investigation of hardware, software, Microsoft Windows, operating systems and essential applications used in the office setting. Additionally, students will explore working online, and the impact of computing and the Internet on society, and the medical office. Application based topics include word processing and spreadsheets as well as email and presentation tools. Special attention is given to information technology and communication needed for the allied health professional.

4.5 credits
45 theory hours

Professional Strategies


This course focuses on the skills required to be successful in college and in your career. Emphasis is on time management, goal setting, and research techniques.

4.5 credits
45 theory hours

Office Technology for Healthcare Assistants


This course serves as an introduction to the necessary skills needed to operate a computer and function in a general healthcare environment. Students learn basic terminology associated with general computer operation and navigation. Topics covered include basic text editing, internet use and navigation, proper file management, and general computer navigation. In this course, students will learn how to utilize computer software to register patients, record accurate patient information, and enter insurance information into the Electronic Health Record (EHR). Students will also learn the essential skills needed to work with the patient schedule by scheduling appointments, cancelling appointments, tracking patients, patient privacy,and data security

4.5 credits
45 theory hours

Career Strategies


This course is designed to study the personal and professional characteristics necessary for obtaining and maintaining suitable employment. The student will assemble a complete job seeking portfolio including resume and references, letters of application and appreciation, documentation of work and educational history, and demonstration of skills through examples of student work. Emphasis is on writing effective resumes, sources of job leads, techniques for successful interviewing, and the follow-up process in the career search.

4.5 credits
45 theory hours

Composition I


This course provides a general introduction to the principles of writing. Students will develop quality writing skills and knowledge of grammatical structures, including punctuation and spelling, through practice in writing and revising. Students will develop a research paper by gathering, summarizing, synthesizing and explaining information from various sources, while engaging in the writing process through multiple drafts and collaborating with peers through giving and acting on productive feedback.

4.5 credits
45 theory hours

College Math


In this course, students review contemporary mathematics,including basic math applications such as decimals, percentages, fractions, proportions, rates, units of measurement, finance, and probability.Students will apply these mathematical concepts to everyday life.

4.5 credits
45 theory hours



This course introduces students to the psychological study of human behavior as it applies to daily living. The course includes social psychology, development through the life span, psychological disorders, and therapies. Students are exposed to concepts of conditioning, learning, thinking, memory, motivation, emotion, and stress.

4.5 credits
45 theory hours

Introduction to Environmental Science


Students in this course will gain an understanding of ecological principles and how to handle environmental problems such as water use, solid waste management, global warming, energy use, and conservation of irreplaceable natural resources. Students are exposed to environmental challenges and conversation techniques,in order to be conscientious stewards of nature and agents for a healthy and sustainable community.

4.5 credits
45 theory hours

Speech Communications


This course focuses on human communication principles and theories embedded in a variety of contexts including interpersonal, small group, and public speaking.

4.5 credits
45 theory hours

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